Communication Access

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Ensuring communication access means every person is able to communicate and be communicated with fully and equally. Wherever communication is taking place, all parties must be able to participate--no matter what accommodation is needed to make that happen. 

What constitutes an accessible communication experience? What does it mean to ensure that communication access is provided? These and other related topics are open for discussion in the Communication Access group.

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Group Content

Articles/Blog posts

HIPAA and Service Counter Hearing Loops

1 page handout. Using a counter hearing loop at check-in, pharmacy counters, and other public settings does not violate HIPAA. In fact, it helps providers meet their obligations under both the ADA and HIPAA by improving communication access while maintaining patient privacy.

Webpages/Websites

Potential Benefits of Cochlear Implants

People with moderate to profound hearing loss sometimes explore options beyond traditional hearing aids, such as cochlear implants. These medical devices convert sound into signals that the brain can interpret. In certain procedures, robotic-assisted systems like the iotaSOFT® Insertion System may be used to help surgeons position the implant’s electrode array within the cochlea. This approach is…

Event

Topic Hope for Hearing: Exploring Cochlear Implants and Advanced Technology

Do you or a loved one still struggle to hear, even with hearing aids? Join us for a free educational webinar to learn about today’s advanced hearing solutions, including cochlear implants. Our expert surgeons will share how these technologies work, who may benefit, and what steps to take if you’re ready to explore treatment. You'll also have the chance to hear from a cochlear implant patient and…

Event

Hearing Loss Solutions: Is a Cochlear Implant Right for You?

Struggling to hear even with hearing aids? You’re not alone, and there may be more options available to you. Join the experts from Michigan Ear Institute for a free educational webinar where you’ll learn about advanced hearing solutions, including cochlear implants. This session is designed for patients and caregivers who want to better understand hearing loss solutions and take the first step…

Event

U.S. Access Board Webinar: From Standards to Support: Understanding the Access Board’s Role in Accessibility

Have you previously attended our webinars or reached out with questions and training about accessibility? You might be surprised to learn that some questions may be outside the scope of the U.S. Access Board’s Office of Information and Technical Services (OTIS). Join us for this informative webinar on Thursday, July 3, 2025, from 2:30 – 4:00 p.m. (ET) , where we’ll explore the U.S. Access Board’s…