Communication Access|in-person

Groups related to Communication -- In-person

Discussion

Consumers’ experiences accessing customer service assistance in the communications industry.

The FCC released a Notice of Inquiry (NOI) seeking information about consumers’ experiences accessing customer service assistance in the communications industry. The NOI asks commenters to discuss ways to ensure that customer service for cable, satellite, voice, and internet providers is accessible, efficient, and informative. The NOI specifically seeks comment on the current state of customer…

Discussion

Consumers’ experiences accessing customer service assistance in the communications industry.

The FCC released a Notice of Inquiry (NOI) seeking information about consumers’ experiences accessing customer service assistance in the communications industry. The NOI asks commenters to discuss ways to ensure that customer service for cable, satellite, voice, and internet providers is accessible, efficient, and informative. The NOI specifically seeks comment on the current state of customer…

Discussion

Consumers’ experiences accessing customer service assistance in the communications industry.

The FCC released a Notice of Inquiry (NOI) seeking information about consumers’ experiences accessing customer service assistance in the communications industry. The NOI asks commenters to discuss ways to ensure that customer service for cable, satellite, voice, and internet providers is accessible, efficient, and informative. The NOI specifically seeks comment on the current state of customer…

Discussion

Consumers’ experiences accessing customer service assistance in the communications industry.

The FCC released a Notice of Inquiry (NOI) seeking information about consumers’ experiences accessing customer service assistance in the communications industry. The NOI asks commenters to discuss ways to ensure that customer service for cable, satellite, voice, and internet providers is accessible, efficient, and informative. The NOI specifically seeks comment on the current state of customer…

News releases

EEOC Sues Employer for Disability Discrimination

EEOC v. Smith’s Detection Inc., Case No. 1:24-cv-2510 in the U.S. District Court for the District of Maryland, Baltimore Division. The agency filed against Smith’s Detection, Inc., a leading manufacturer of threat detection equipment, for demoting a disabled employee to avoid providing her with personal protective equipment (PPE). The employee, who suffered from complete hearing loss in her left…

Webpages/Websites

#DidYouKnow: The World Hearing Forum at the World Health Organization Promotes Hearing Care Worldwide

The World Hearing Forum at the World Health Organization is a global network of stakeholders promoting ear and hearing care worldwide. Members of this advocacy network are committed to facilitate the implementation of World Health Assembly resolution WHA70.13 on “Prevention of deafness and hearing loss” and support the Member States in this regard. Over 430 million people require rehabilitation to…

Webpages/Websites

#DidYouKnow: The World Hearing Forum at the World Health Organization Promotes Hearing Care Worldwide

The World Hearing Forum at the World Health Organization is a global network of stakeholders promoting ear and hearing care worldwide. Members of this advocacy network are committed to facilitate the implementation of World Health Assembly resolution WHA70.13 on “Prevention of deafness and hearing loss” and support the Member States in this regard. Over 430 million people require rehabilitation to…

Government documents

#DidYouKnow: ADA.Gov Posts Guidance on Effective Communication Requirements

The U.S. Department of Justice publication, ADA Requirements: Effective Communication is designed to help title II ((State and local governments) and title III entities ((businesses and nonprofit organizations that serve the public) understand how ADA rules for effective communication apply to them. These entities must provide auxiliary aids and services when needed to communicate effectively with…

Government documents

#DidYouKnow: ADA.Gov Posts Guidance on Effective Communication Requirements

The U.S. Department of Justice publication, ADA Requirements: Effective Communication is designed to help title II ((State and local governments) and title III entities ((businesses and nonprofit organizations that serve the public) understand how ADA rules for effective communication apply to them. These entities must provide auxiliary aids and services when needed to communicate effectively with…

Government documents

#DidYouKnow: EEOC and Job Accommodation Network Provide Information on Tech Accommodations in the Workplace

Technology continues to evolve at the speed of human ingenuity, which means that the broad antidiscrimination mandates of the ADA must continually be applied to new situations. Fortunately, technology offers many innovative tools to make life more accessible and eliminate barriers to equal opportunity. Some of these technological tools are described in the Equal Employment Opportunity Commission's…