Virtual Communication Access

Hybrid meeting with people around a conference table looking at a screen with remote participants. Image by freepik.

Virtual communication through digital platforms, rather than face-to-face interactions, has changed the landscape of communication access. Everyone should be able to communicate and be communicated with fully and equally in order to benefit from these digital interactions. 

Now that telehealth, online school, and virtual workplaces are common, the Virtual Communication Access group explores what constitutes an accessible communication experience in virtual contexts. And, what makes or breaks access to that communication? 

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Group Content

Government documents

#DidYouKnow: The FCC Requires Communication Access to Video Conferencing as of September 2024

On June 12, 2023, the Federal Communications Commission (FCC) released a Report and Order in response to reports that video conferencing services lack—or have inferior—captioning; ineffective display of sign language interpreters; inability of blind or low vision users to find and use volume controls; and insufficient user control of accessibility tools. Further, there is no easy way to use…