Resources

On September 9, 2024, Apple Inc announced hearing health features coming to AirPods Pro 2, which provide the world’s first all-in-one hearing health experience including a clinical-grade, over-the-counter Hearing Aid feature. Included in these new features is Hearing Protection to help users prevent exposure to loud environmental noise while preserving the sound signature of what they’re listening…

On September 10, 2024, the FCC announced that survivors of domestic abuse can get discounted phone, internet, or bundled services through the FCC’s Lifeline program. Survivors can now make a request with their service provider to separate their mobile phone lines from family plans where the abuser is on the account. Impacted survivors experiencing financial hardship can also receive up to six…

At its July 18, 2024 Open Meeting, the Federal Communications Commission (FCC) adopted a Third Report and Order requiring manufacturers of covered apparatus and multichannel video programming distributors (MVPDs) to make closed captioning display settings readily accessible to individuals who are deaf and hard of hearing. The Order adopts a “readily accessible” requirement for closed captioning…

On July 19, 2024, the FCC released a Report and Order taking steps to advance the nationwide transition to Next Generation 911 (NG911). Unlike the current 911 system, NG911 uses Internet Protocol (IP)-based format and routing, and will support the transmission of text, photos, videos, and data. In the Report and Order, the FCC adopted the first nationwide NG911 transition rules that define the…

Hosted by the Mid-Atlantic Telehealth Resource Center in February 2024, this archived webinar provides an overview, highlighting the good, the bad, and the ugly aspects of telehealth accessibility for Deaf, Hard of Hearing, and Deaf-Blind patients. The panel guides you through real-life scenarios, showcasing successful approaches as well as areas that need improvement. From effective communication…

The Justice Department and the Department of Health and Human Services (HHS) partnered to publish guidance on the protections in federal nondiscrimination laws requiring that telehealth be accessible to people with disabilities and limited English proficient persons. Protections for people with disabilities include among other things effective communication. Providers must communicate effectively…

Federal disability discrimination laws like the Rehabilitation Act of 1973 (Section 504) and the Americans with Disabilities Act (ADA) prohibit discrimination against people with disabilities and call for equal access to health care services, whether in-person or via a telemedicine appointment. Equal access to telehealth can be achieved by modifying procedures and providing additional support to…

SignUp is a free Google Chrome Extension that provides sign language interpretation on movies and TV shows on streaming platforms, including Disney+ and Netflix. While almost all the over 125 movies that have been translated to ASL (American Sign Language), BSL (British Sign Language) and/or ISL (Indian Sign Language) are for children, anyone visiting the SignUp website may request interpretation…

The International Hearing Loop Manufacturers Association (IHLMA) created a guide to and comparison of Available Assistive Listening Technologies (2021). In the guide, IHLMA notes: “People with hearing loss of all levels, frequently exhibit a disproportionate amount of difficulty understanding speech in the presence of noise. This is especially the case in situations where desired speech signals…

The Federal Communications Commission (FCC) adopted an Order (Declaratory Ruling, Order, Report and Order, and Order on Reconsideration) restoring Net Neutrality and bringing back a national standard for broadband reliability, security, and consumer protection, effective July 22, 2024. For People with Disabilities, the Order will: Better safeguard access to IP-based telecommunications relay…