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Earlier this year, the Justice Department finalized regulations on Accessibility of Web Information and Services of State and Local Government Entities, establishing a technical standard for accessibility of web content and mobile apps provided or made available by entities covered by Title II of the ADA.
State and local governments provide many of their services, programs, and activities through websites and mobile apps. When these websites and mobile apps are not accessible, they can create barriers for people with disabilities.
Websites and mobile apps that are not accessible can make it difficult or impossible for people with disabilities to access government services, like ordering mail-in ballots or getting tax information, that are quickly and easily available to other members of the public online. Sometimes, inaccessible websites and mobile apps can keep people with disabilities from joining or fully participating in civic or other community events like town meetings or programs at their child’s school.
This rule will help make sure people with disabilities have access to state and local governments’ services, programs, and activities available on websites and mobile apps. This rule will also provide state and local governments with more clarity about what they have to do to comply with the ADA.