Computing/Entertainment/Media

Groups related to Media and Entertainment (e.g., audio, video, text, film, TV, radio, video games, virtual and augmented reality)

Discussion

Consumers’ experiences accessing customer service assistance in the communications industry.

The FCC released a Notice of Inquiry (NOI) seeking information about consumers’ experiences accessing customer service assistance in the communications industry. The NOI asks commenters to discuss ways to ensure that customer service for cable, satellite, voice, and internet providers is accessible, efficient, and informative. The NOI specifically seeks comment on the current state of customer…

Discussion

Consumers’ experiences accessing customer service assistance in the communications industry.

The FCC released a Notice of Inquiry (NOI) seeking information about consumers’ experiences accessing customer service assistance in the communications industry. The NOI asks commenters to discuss ways to ensure that customer service for cable, satellite, voice, and internet providers is accessible, efficient, and informative. The NOI specifically seeks comment on the current state of customer…

Discussion

Consumers’ experiences accessing customer service assistance in the communications industry.

The FCC released a Notice of Inquiry (NOI) seeking information about consumers’ experiences accessing customer service assistance in the communications industry. The NOI asks commenters to discuss ways to ensure that customer service for cable, satellite, voice, and internet providers is accessible, efficient, and informative. The NOI specifically seeks comment on the current state of customer…

Discussion

Consumers’ experiences accessing customer service assistance in the communications industry.

The FCC released a Notice of Inquiry (NOI) seeking information about consumers’ experiences accessing customer service assistance in the communications industry. The NOI asks commenters to discuss ways to ensure that customer service for cable, satellite, voice, and internet providers is accessible, efficient, and informative. The NOI specifically seeks comment on the current state of customer…

Discussion

Senator Casey Discusses Efforts to Ensure Federal Tech Accessibility for People with Disabilities

In a statement submitted Wednesday to the Congressional Record, U.S. Senate Special Committee on Aging Chairman Bob Casey outlined his efforts to ensure that the federal government’s technology is accessible for people with disabilities. Existing law requires federal websites, apps, electronic documents, and other technology to be accessible for, and usable by, people with disabilities. However,…

Webpages/Websites

#DidYouKnow: SignUp provides media accessibility for the signing Deaf community

SignUp is a free Google Chrome Extension that provides sign language interpretation on movies and TV shows on streaming platforms, including Disney+ and Netflix. While almost all the over 125 movies that have been translated to ASL (American Sign Language), BSL (British Sign Language) and/or ISL (Indian Sign Language) are for children, anyone visiting the SignUp website may request interpretation…

Webpages/Websites

ADA.gov Fact Sheet: Accessibility of Web Content and Mobile Apps Provided by State and Local Governments

The Department of Justice updated its regulations for Title II of the Americans with Disabilities Act (ADA) in April 2024. There are specific requirements to ensure state and local governments' web content and mobile applications (apps) are accessible to people with disabilities. This fact sheet gives a summary of those requirements. The summary is designed to provide introductory information…

Event

XR Access 2024: Insights from XR Assistive Technology

The XR Access Symposium is our annual conference for leaders in industry, academia, and advocacy to come together and solve the most pressing problems in extended reality accessibility. This year the focus is on Insights from XR Assistive Technology: how can we learn from technologies aimed at assisting disabled people in order to make mainstream XR more accessible? This 2-day conference will take…

Discussion

Interoperable Video Conferencing Services: How accessible are they?

Interoperable Video Conference Services (IVCS) use and offerings have exploded since the onset of the Corona Virus pandemic. Millions of individuals use these platforms to conduct work meetings, communicate with family and friends, access medical care and services, and to participate in private, civic, and public social, cultural, and societal events. However, for individuals with disabilities,…