FAQs
General
Only logged-in ICAAT users and HLAA staff can see profile information associated with ICAAT Tech Forum activity. Profile information is not publicly searchable, and your data is not shared with third parties.
Profile information is used only to support community interaction on ICAAT. Your name and basic profile details may appear next to your posts or comments in the ICAAT Tech Forum, so other users know who is participating in discussions.
For users who register as industry or research participants, ICAAT may use profile information internally to verify affiliation or role. This verification is administrative only and is not publicly displayed or shared.
ICAAT was developed through a collaborative effort between Gallaudet University, the Hearing Loss Association of America (HLAA), and the American Institutes for Research (AIR). After completion of the development phase, ICAAT has operated under the sole direction of the Hearing Loss Association of America.
Seed funding for the development of ICAAT was provided by the Deaf and Hard of Hearing Technology Rehabilitation Engineering Research Center (DHH-RERC), funded by the National Institute on Disability, Independent Living, and Rehabilitation Research (NIDILRR), a center within the Administration for Community Living (ACL) of the U.S. Department of Health and Human Services (HHS), grant number 90REGE0013. The DHH-RERC was led by Gallaudet University.
The contents of this site do not necessarily represent the policy of NIDILRR, ACL, or HHS and should not be assumed to reflect endorsement by the Federal Government.
After creating an account, you will receive a confirmation email. Industry and researcher accounts require additional review before full access is granted.
Industry users can participate in discussions, share relevant resources, and engage with content across the platform. Participation is subject to added moderation and guidelines that limit promotional activity, marketing language, and endorsements.
ICAAT welcomes consumers and consumer advocates, along with participants from industry and research.
Consumers and consumer advocates include people with hearing loss, caregivers and family members, clinicians, educators, and others who advocate for effective, technology-based communication access solutions.
Participants from industry and research include professionals from companies that develop, sell, or market communication access technologies or services, and researchers who study new and existing technologies.
ICAAT supports collaboration across all participants, keeps consumer experience at the center, and maintains a non-endorsing environment.
Your welcome message may be in the spam folder of your email account rather than your inbox. Check your spam folder for a message from Alliance for Access <noreply@allianceforaccess.org> and a subject line that reads “Welcome to ICAAT’s Tech Forum.”
If you do not find a welcome message in either your inbox or spam folders, Contact Us and let us know you are having a “Problem with log-in or accessing the website.” Mention in your message that you did not receive a welcome message and you checked both the inbox and spam folders of your email account.
Creating an account is free and easy. Click here and follow the prompts to complete the appropriate fields. Other than the required fields, you are welcome to share as much as you feel comfortable in the account profile. Please note that Industry accounts will be reviewed by the Hearing Loss Association of America.
User Stories
Yes. Contributors can request updates or removal of their user stories by contacting ICAAT through the contact form.
On the User Stories page, you will find an icon on the right-hand side of the page that says “Contribute a Story.” Click the icon or go to the Contact Us page. You will need to provide your name, an email address so we can contact you, and the topic of your suggested story. We review user story submissions on quarterly basis.
We will contact you at the email you provided when contributing a story idea. Assuming the topic or experience is not already a user story, we will ask you to provide a full story (max. 800 words). We will edit the story to fit the website style and may contact you in follow up if we have any questions. Submissions should not include mention of any particular technology brands, device models or service providers. User stories are selected by the ICAAT team based on topic and relevance.

