FAQs
General
ICAAT is a collaboration between Gallaudet University, the Hearing Loss Association of America, and the American Institutes for Research.
Creating an account is free and easy! Click here and follow the prompts to complete the appropriate fields. Other than the required fields, you are welcome to share as much as you feel comfortable in the account profile. Please note that Industry accounts will be reviewed by the Hearing Loss Association of America. Welcome to ICAAT!
Your welcome message may be in the spam folder of your email account rather than your inbox. Check your spam folder for a message from Alliance for Access <noreply@allianceforaccess.org> and a subject line that reads “Welcome to ICAAT’s Tech Forum.”
If you do not find a welcome message in either your inbox or spam folders, Contact Us and let us know you are having a “Problem with log-in or accessing the website.” Mention in your message that you did not receive a welcome message and you checked both the inbox and spam folders of your email account.
User Stories
On the User Stories page, you will find an icon on the right-hand side of the page that says “Contribute a Story.” Click the icon or go to the Contact Us page. You will need to provide your name, an email address so we can contact you, and the topic of your suggested story. We review user story submissions on quarterly basis.
We will contact you at the email you provided when contributing a story idea. Assuming the topic or experience is not already a user story, we will ask you to provide a full story (max. 800 words). We will edit the story to fit the website style and may contact you in follow up if we have any questions. Submissions should not include mention of any particular technology brands, device models or service providers. User stories are selected by the ICAAT team based on topic and relevance.