Event Information
Presenters from the Federal Deposit Insurance Corporation (FDIC) will explain how the agency uses the ServiceNow platform to manage its digital accessibility work. That work includes document remediation requests, Section 508 training, testing information and communication technology (ICT) applications, and IT reasonable accommodation requests. The webinar session will cover ticket management practices that help the agency meet compliance timelines. Presenters will also show how the platform’s reporting tools, such as dashboards and data exports, are used to track performance and inform leadership.
Video remote interpreting and real-time captioning will be provided. Registration requires creating an account, and you can submit questions for the presenters while registering or ask them during the live session. If you prefer not to register, a recording is typically posted about 10 days after the webinar.
