Harder Than It Should Be

When I go to the movies or a theater to see a play, I’ll check the website before leaving to see if they mention if an assistive listening system is available. I know the Americans with Disabilities Act requires public places to have some kind of system, and they usually have an FM system.

Recently, when I arrived at a theater, I asked the ticket taker where I could get the FM receiver. The ticket taker told me to talk to the concession person. The concession person told me to talk to the usher, and the usher sent me back to talk to the concession person. It took a while to find someone who could not only help me but also find the FM receivers. They were in a little box in a closet. Of course, the batteries were dead.