It Can Work

My local performing arts center makes using their assistive listening systems easy. Here's how they make it work.

• There's a kiosk in the main entry with signage indicating the use of assistive listening systems in all theaters.
• The staff are well trained in the FM system they use.
• Your ticket shows which hall you are going to, and the staff person sets the receiver to the proper channel, explains how it works, and assures you the batteries are fully charged because they are changed each night.
• The staff person asks if you want to use a headset or a neckloop and also can explain how each works.
• There is a way for you to test the sound at the kiosk using music that is piped in from the hall where your event is being held to ensure the equipment is working before you even leave the kiosk.
• You do not have to leave any ID to receive the equipment; the ticket you purchased in advance serves as the ID.
• You make your way to your seat, relax and enjoy the show alongside everyone else