1. ICAAT
  3. I created an account to join ICAAT's Tech Forum but did not receive a welcome message with further instructions. What should I do?
  4. I created an account to join ICAAT's Tech Forum but did not receive a welcome message with further instructions. What should I do?

I created an account to join ICAAT's Tech Forum but did not receive a welcome message with further instructions. What should I do?

FAQ Category
General
Answer

Your welcome message may be in the spam folder of your email account rather than your inbox. Check your spam folder for a message from Alliance for Access <noreply@allianceforaccess.org> and a subject line that reads “Welcome to ICAAT’s Tech Forum.”

If you do not find a welcome message in either your inbox or spam folders, Contact Us and let us know you are having a “Problem with log-in or accessing the website.” Mention in your message that you did not receive a welcome message and you checked both the inbox and spam folders of your email account.