User Stories

The Noise Challenge

Search experiences shared by consumers
about technology and hearing loss in the real world
The Noise Challenge

I'm close to being audiologically deaf, but I am not culturally deaf. I rely on listening, lipreading, and hearing technology to understand what others are saying, and I speak for myself. Therefore, in addition to my hearing aid and cochlear implant, I am pretty much at a loss without my remote microphone and speech-to-text app in many settings. But these additional technologies have significant limitations. In a nutshell, they work best in quiet settings. Or, to put it differently, they are most effective in environments in which I least need them and are MUCH less effective in more challenging settings.

So, yes, using only my high-end hearing aid and cochlear implant, I can hear my audiologist in the quiet of her office or my wife sitting across from me at the dinner table with little effort. But in the real world of crowded restaurants, busy airports, sports arenas, rush hour traffic, etc. I struggle mightily even with hearing assistive features like noise suppression, directional microphones, and a speech-to-text app designed with people like me in mind. 

At times, these technologies actually make things worse. For example, in a restaurant, the remote microphone may pick up and amplify fragments of conversations of strangers at adjoining tables and the speech-to-text app may convert them to text on my phone.  That leaves me with few options – leaving the conversation (where that’s practical) or turning down (or off) my hearing devices and focusing on my own private thoughts. Differentiating the signal from noise – what we want to hear from what we don’t – and reinforcing the former is clearly a huge technical challenge.  But I can’t think of anything that would make my life easier.

Assistive Listening Device/Apps
Communication Access|in-person
Environments|audio and visual

Related User Stories

Lately, I find myself on a new frontier with hybrid meetings. Figuring out how to…

Communication Access|in-person
Communication Access|remote

There seems to be this misconception about what happens when you're watching TV. For me, TV watching is not…

Assistive Listening Device/Apps
Computing/Entertainment/Media